The VOID is located directly across from the North Food Court on the 3rd floor.
There are currently no available experiences at The VOID Mall of America.
What is your cancellation and refund policy? I purchased a ticket online but I need to cancel or change my reserved time. How can I do this?
You may cancel your ticket up to one hour before your ticketed reservation time for a full refund (including any taxes and processing fees). The amount will be refunded to your credit card in 3-5 business days. Please select the “manage this booking” option in your booking confirmation email to cancel. If you did not receive a booking confirmation email or received your confirmation via text message, please call the VOID location where you booked your experience. No refunds will be provided for cancellations made after your ticketed reservation time.
I didn’t receive a booking confirmation. How do I confirm my booking?
If you did not receive a booking confirmation email or received your confirmation via text message, please call the VOID location where you booked your experience.
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“I have seen a lot of great V.R. experiences, and nothing comes close to what The VOID is doing.”The New York Times