The VOID NYC

Thank you for visiting us at our exhibit in Westfield World Trade Center at the Oculus! Check back for updates on the opening of our future location, coming 2020.

There are currently no available experiences at The VOID The Oculus.

Local Frequently Asked Questions

How should I prepare for my visit to The VOID at The Oculus?

Waiting space in The Oculus is very limited. We strongly recommend booking online in advance to avoid long wait times. While you’re waiting, you can enjoy all the shops and restaurants that the Westfield World Trade Center has to offer.

What is your cancellation and refund policy? I purchased a ticket online but I need to cancel or change my reserved time. How can I do this?

You may cancel your ticket up to one hour before your ticketed reservation time for a full refund (including any taxes and processing fees). The amount will be refunded to your credit card in 3-5 business days. Please select the “manage this booking” option in your booking confirmation email to cancel. If you did not receive a booking confirmation email or received your confirmation via text message, please call the VOID location where you booked your experience. No refunds will be provided for cancellations made after your ticketed reservation time.

I didn’t receive a booking confirmation. How do I confirm my booking?

If you did not receive a booking confirmation email or received your confirmation via text message, please call the VOID location where you booked your experience.

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Booking for an event?

Up to four travelers can explore as a group. For 13 people or more, please contact our guides. Invite your group to experience the impossible and step beyond reality.

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Give the most immersive virtual reality experience to friends and family with a VOID gift card.

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