The VOID at Disney Springs®

The VOID is located in Disney Springs between Once Upon a Toy and Bibbidi Bobbidi Boutique. The closest parking garage is Lime.

Explore another dimension

Star Wars: Secrets of the Empire from The VOID

Star Wars™Secrets of the Empire

Your Mission: Recover Imperial intelligence vital to the rebellion’s survival. Disguised as stormtroopers, you will be transported with your friends and family to the molten planet of Mustafar. Grab your blaster, solve puzzles, and fight giant lava monsters to fulfill your team’s orders.

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Ralph Breaks VR from The VOID

Ralph Breaks VR

Join arcade game stars Wreck-It Ralph and Vanellope von Schweetz to sneak into the internet where you and your friends will travel inside the coolest video games. While you’re at it, be sure to survive an epic food fight at the Pancake Milkshake Diner.

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Local Frequently Asked Questions

Do I need a Park ticket to Walt Disney World to go to The VOID?

The VOID is located at Disney Springs; Disney Theme Parks admission is not required, so all you need is a ticket to The VOID.

Where can I find parking?

Closest Complimentary Parking Garage: Lime

From the Lime Parking Garage: Enter Disney Springs, turn right and continue with the lake to your left. Keep right when the path splits near The Co-Op. We are next to Once Upon a Toy (look for a giant Tinkertoy windmill) and across from Earl of Sandwich.

What is your cancellation and refund policy? I purchased a ticket online but I need to cancel or change my reserved time. How can I do this?

You may cancel your ticket up to one hour before your ticketed reservation time for a full refund (including any taxes and processing fees). The amount will be refunded to your credit card in 3-5 business days. Please select the “manage this booking” option in your booking confirmation email to cancel. If you did not receive a booking confirmation email or received your confirmation via text message, please call the VOID location where you booked your experience. No refunds will be provided for cancellations made after your ticketed reservation time.

I didn’t receive a booking confirmation. How do I confirm my booking?

If you did not receive a booking confirmation email or received your confirmation via text message, please call the VOID location where you booked your experience.

I’m a Disney Annual Passholder, do I get a discount?

We currently do not offer a discount for Annual Passholders. Keep checking for special offers in the future.

I’m a Disney Cast member, do I get a discount?

We offer a 10% discount to Disney Cast members for ticket and merchandise purchases at this VOID location with a valid Disney ID, in person only. This discount is not available for online purchases.

Is this location ADA accessible?

Guests needing accessibility accommodations may be able to go through The VOID. A complimentary wheelchair is available for any guests requiring mobility assistance. Guests may use their own wheelchairs as long as the wheelchair does not exceed 34" (87 cm) in width. Guests using electric conveyance vehicles or scooters will be asked to transfer to a wheelchair.

Can I use my MagicBand to buy a ticket?

Yes, if you purchase tickets in person, you will be able to pay for a ticket using your MagicBand. A MagicBand cannot be used for online ticket purchases.

Do I get a discount to The VOID if I have a ticket to other Walt Disney World Theme Parks?

Currently, discounts are not available for ticketholders of other Walt Disney World Theme Parks.

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Booking for an event?

Up to four travelers can explore as a group. For 13 people or more, please contact our guides. Invite your group to experience the impossible and step beyond reality.

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Gift the VOID

Give the most immersive virtual reality experience to friends and family with a VOID gift card.

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